Software Downloads

Remote Control Downloads (Remote Help Desk Support)

With the Avalanche Remote Control plug-in, an administrator can now remotely diagnose and remedy both applications and device settings, or simply provide assisted guidance for an end-user. This reduces mobile device down-time and increases end-user productivity.

Remote Control is an Avalanche package that requires Avalanche Manager 3.3.1+ and an Avalanche 3.x Enabler.

Instructions:
Download: To download click the file link below. From the dialog that appears select the "Save As..." option and save the file to disk.

Install:

  1. Before installation please review this products User Guide available for download below. Please note that installing this product on your system may override previous version installations.
  2. To install, download the package and install it in Avalanche. Enable the package, then update your Avalanche clients to install the client-side component.
Licensing:
Remote Control 2.0 requires the 1.0.15 Wavelink License Server below. Please run the installation exe below before installing Remote Control licenses. Contact Wavelink Customer Service with any questions by filling out the online customer service form.

This product must be licensed before use. If you have not previously purchased a license you may request a free 30 day, 2 user trial license from Wavelink Sales by filling out the online sales form.

Remote Control Downloads

v4.1.4
3/20/2014
Wavelink Remote Control Server Patch
This is a patch to the Remote Control Server
v4.1.3.002
9/11/2014
Wavelink Avalanche Remote Control Client
Client Only
v4.1.3.001
4/30/2012
Wavelink Avalanche Remote Control 4.1.3
Server Version Only
v4.1.3.001
5/4/2012
Wavelink Avalanche Remote Control 4.1.3 Linux
Server Version Only
Previous Versions
v4.1.3.001
4/30/2012
Wavelink Avalanche Remote Control Client
Client Only
v4.1.0.4
11/17/2011
Wavelink Avalanche Remote Control Client 4.1
v4.0.2.21
1/4/2012
Wavelink Avalanche Remote Control Client 4.0
v4.0.2.20
8/9/2011
Wavelink Avalanche Remote Control Client 4.0
v4.0.2.18
7/11/2011
Wavelink Avalanche Remote Control Server 4.0
Server Version Only
v4.0.1.17
2/23/2011
Wavelink Avalanche Remote Control Server 4.0
This is a server only version.
v4.0.02.19
7/6/2011
Wavelink Avalanche Remote Control Client 4.0
v4.0.000.16
9/28/2010
Wavelink Avalanche Remote Control 4.0
v3.0.021.04
9/13/2010
Wavelink Avalanche Remote Control Client 3.0
v3.0.021.01
1/11/2010
Wavelink Avalanche Remote Control Client 3.0
v3.0.021
10/2/2009
Wavelink Avalanche Remote Control Server 3.0
v3.0.021
10/2/2009
Wavelink Avalanche Remote Control Client 3.0
v3.0.018.03
10/2/2008
Wavelink Avalanche Remote Control Client 3.0
v3.0.018
6/17/2008
Wavelink Avalanche Remote Control Server 3.0
v3.0.017
11/27/2007
Wavelink Avalanche Remote Control Server 3.0
v2.00-55
11/8/2006
Wavelink Remote Control 2.0
v2.0.063
3/7/2007
Wavelink Avalanche Remote Control
v2.0-67
5/22/2007
Wavelink Avalanche Remote Control
v1.0.15
5/12/2006
Wavelink Avalanche Remote Control 2.0 License Server Update
This license server update is not required if you are using AMC.